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Introduction to the Impact of AI in the Workplace
Duration: 3 Hours
Audience: HR Staff in Small Businesses with <100 Employees
1. Introduction (10 minutes)
Engaging AI Example:
Demonstrate how ChatGPT can automate the creation of personalized employee onboarding schedules, reducing time and effort for HR staff.
Brief Overview of Workshop Goals:
Overview of how AI will impact HR functions, administration, job creation, adaptation of existing jobs, AI ethics, and corporate policy.
2. Impact on HR Functions (30 minutes)
Example 1: Recruitment and Candidate Screening:
Using AI tools like ChatGPT to draft job descriptions and AI-based ATS to filter resumes.
Example 2: Employee Engagement:
AI tools for conducting sentiment analysis through employee surveys and feedback.
Discussion Prompt:
How can AI streamline recruitment and engagement processes in small businesses?
Suggested Reading:
“How AI is Transforming HR Practices” by SHRM
“AI in Recruitment: Benefits and Challenges” by HR Technologist
3. Impact on Administration (30 minutes)
Example 1: Automating Payroll:
Using AI-powered software to automate payroll processing and ensure accuracy.
Example 2: Virtual Assistants:
Implementing AI assistants for scheduling, managing inquiries, and maintaining records.
Discussion Prompt:
Which administrative tasks in your organization could be improved with AI?
Suggested Reading:
“The Future of Administration with AI” by McKinsey & Company
4. New AI Jobs Created (30 minutes)
Example 1: AI Data Analysts:
Roles focusing on analyzing data generated by AI tools to improve HR processes.
Example 2: AI System Maintenance:
Jobs related to maintaining and updating AI systems and ensuring they function correctly.
List of 10 New AI Jobs:
- AI Trainer
- Data Annotator
- Machine Learning Engineer
- AI Ethicist
- AI Product Manager
- AI Support Specialist
- Robotics Process Automation Consultant
- AI Business Analyst
- Natural Language Processing (NLP) Specialist
- AI Marketing Specialist
Discussion Prompt:
What new roles do you think your organization might need as it adopts AI technologies?
Suggested Reading:
“New Job Roles in the Age of AI” by World Economic Forum
5. Adaptation of Existing Jobs (30 minutes)
Example 1: Enhanced HR Decision-Making:
AI tools that provide data-driven insights to support HR decision-making.
Example 2: Performance Management:
AI systems that offer predictive analytics for employee performance reviews.
Discussion Prompt:
How can AI tools enhance your current HR roles and responsibilities?
Suggested Reading:
“AI and Job Transformation: A Look Ahead” by MIT Technology Review
6. AI Ethics and Corporate Responsibility (30 minutes)
Example 1: Mitigating Bias:
Strategies to identify and reduce bias in AI algorithms used in HR.
Example 2: Data Privacy:
Ensuring ethical use and protection of employee data with AI applications.
Discussion Prompt:
What ethical considerations should be prioritized when implementing AI in HR?
Suggested Reading:
“Ethics of AI in the Workplace” by AI Now Institute
7. AI Strategy and Corporate Policy (30 minutes)
Example 1: Developing an AI Strategy:
Steps for creating a practical and effective AI strategy tailored to small businesses.
Example 2: Implementing AI Policies:
Best practices for establishing and enforcing AI-related policies.
Discussion Prompt:
What key elements should your organization consider in its AI strategy?
Suggested Reading:
“Strategic AI: Developing a Roadmap” by Gartner
8. Conclusion (10 minutes)
Summary of Key Takeaways:
Recap the main points on AI’s impact on HR, administration, job creation, adaptation, ethics, and strategy.
Call-to-Action for AI Strategy/Policy:
Encourage participants to start developing AI strategies and policies and to consider the ethical implications of AI in their organizations.